Privacy policy

At theigt (“us,” “we,” or “our”), we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy describes how we collect, use, and disclose your personal data when you use our website (https://www.theigt.com) and services (the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

  • Personal Data: Data that can identify a living individual (e.g., name, email, address).
  • Usage Data: Data automatically collected when using our Service (e.g., IP address, browser type).
  • Cookies: Small data files stored on your device to improve user experience.
  • Data Controller: The entity responsible for processing personal data. For this Privacy Policy, theigt is the Data Controller.
  • Data Processor: Third-party service providers who assist in data processing on our behalf.
  • User: An individual using our Service, who is the Data Subject in relation to their Personal Data.

Information Collection and Use

We collect various types of information for different purposes to provide and improve our Service.

Types of Data Collected

  • Personal Data: When using our Service, we may ask for personal details, such as:
    • Email address, name, phone number
    • Address, ZIP/Postal code, City, State
    • Cookies and Usage Data
      This information is used to process orders, communicate with you, and send promotional material (unless you opt out).
  • Usage Data: Includes data such as your IP address, browser type, pages visited, and time spent on our Service. This helps us improve functionality and analyze usage patterns.
  • Location Data: We may request your location to provide customized services (you can disable this feature in your device settings).
  • Tracking Cookies: Cookies and tracking technologies (like pixels) are used for analytics, marketing, and personalizing your experience. You can manage cookie settings through your browser, but some features may not function properly if cookies are disabled.

Use of Data

We use your data for the following purposes:

  • To operate and maintain our Service
  • To notify you of changes or updates
  • To allow you to participate in interactive features
  • To provide customer support and respond to inquiries
  • To analyze and improve the Service
  • To detect and address technical issues
  • To send promotional offers (unless you opt-out)

Data Retention

We retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. We may retain Usage Data for internal analysis, typically for shorter periods unless legally required to retain it.

Data Transfer

Your information, including Personal Data, may be transferred to and stored on servers outside your country of residence. By providing us with your data, you consent to this transfer and processing in accordance with this Privacy Policy.

We ensure that your data is securely handled and only shared with authorized service providers.

Disclosure of Data

We may disclose your Personal Data in the following situations:

  • Business Transactions: In case of mergers, acquisitions, or asset sales, your data may be transferred to the acquiring party.
  • Law Enforcement: If required by law or to comply with legal obligations (e.g., court orders, investigations).
  • Legal Requirements: To protect our rights, prevent fraud, or ensure user safety.

Data Security

We prioritize the security of your data but cannot guarantee absolute security. We use industry-standard measures to protect your Personal Data but acknowledge that no method of transmission or storage is 100% secure.

Do Not Track Signals

We do not respond to “Do Not Track” signals. You can manage your tracking preferences through your browser settings.

Your Rights

You have certain rights regarding your Personal Data, including:

  • Access: Request a copy of the data we hold about you.
  • Rectification: Correct any inaccurate data.
  • Deletion: Request the deletion of your data.
  • Data Portability: Obtain a copy of your data in a commonly used format.
  • Withdraw Consent: If we process data based on your consent, you can withdraw it at any time.

To exercise your rights, please contact us at support@theigt.com.

Service Providers

We may employ third-party companies to facilitate our Service. These third-party providers may have access to your Personal Data only for performing specific tasks and are obligated not to disclose or use it for any other purpose.

Analytics and Remarketing Services

We use Google Analytics and Google AdWords for analytics and remarketing purposes. These services may collect data to track website activity and serve personalized ads based on your past visits to our site.

  • Google Analytics: To monitor site traffic and behavior. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
  • Google AdWords: We may use Google’s remarketing services to display ads on third-party websites. You can opt-out through Google Ads Settings.

Payment Processors

We work with third-party payment processors for transactions. We do not store or collect your payment information. Payment details are processed directly by our service providers, such as Authorize.net, PayPal, Stripe, Klarna, and Square, whose privacy policies govern their data handling practices. These services adhere to PCI-DSS standards to ensure secure handling of payment data.

Links to Other Sites

Our Service may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. Please review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update our Privacy Policy occasionally. Any changes will be posted on this page with the updated “Effective Date.” We will notify you by email or through a prominent notice on our Service.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: support@theigt.com